Delivery Info & Returns Policy - Right Price Tiles

Shipping Rates

Delivery TypePrice Inc. VAT
Cut Samples – Store CollectionFREE
Cut Samples – Delivery£10
UK £80
*Northern Ireland£40

Shipping Information

Delivery will be 3-5 working days if we have the product in stock. Slightly longer if need to order it in. The shop will confirm stock on receipt of order .

Assisted Deliveries

Our courier does not offer an assisted delivery service.

Pallet Delivery Service

Deliveries arrive on an 18-tonne truck with tail-lift and are strictly to the kerbside. If your property has restricted access please let us know at the time of ordering via the delivery restrictions comments box. This may incur an additional charge.

Hazards or obstructions e.g. steps, lifts, uneven or gravel paths/driveways may necessitate the delivery being made to an alternative location nearest to the delivery vehicle.

Goods will not be broken down or discharged by the driver. Take caution when removing all packaging to avoid damages and injury. Please assess the weight of the boxes as tiles can be heavy, precautions may need to be made.

Damaged Goods & Cancellations

Check your products carefully when they are delivered for signs of damage. If your products are damaged, sign for as damaged and take a photo whilst on the pallet prior to unloading.

Call us to report damage within 24 hours of receiving your pallet.

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